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Returns Policy

📦 Returns Policy

We accept returns only for damaged items within 14 days of delivery.
To request a return, please follow these steps:

1️⃣ Contact us within 14 days of receiving your item at kimonocatsoncups@gmail.com
2️⃣ Provide clear photographs showing the damage to the product and packaging.
3️⃣ Once approved, we’ll provide return instructions.

🚫 We do not accept returns or refunds for change of mind.
🚫 Custom or personalized items are non-returnable unless defective.

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